The Problem Solving Mindset

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The power failures caused by Hurricane Sandy in the USA made me think about all the things that can go wrong for a business, including the less obvious problems, when there is a power failure; and how important it is to be able to think and act quickly. In fact it reminded me specifically of a recent incident in SYSPRO and how some quick thinking solved what may have been a much bigger problem.

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Reminiscing on an ERP project victory

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During my 13 years at SYSPRO I have been involved in a range of software development projects, but have never tried my hand at implementation. Over the past few months I have been fortunate enough to work with the iPlan team on the SYSPRO implementation at the Mopani Copper Mines (MCM) in Kitwe, Zambia.

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Delivering Value

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When I read a recent SYSPRO blog The Grace of Change, about a Seeker of Value, one customer immediately sprang to mind: Westlands Horticulture. A fast growing business, both organically and through acquisition, they always seem to be involved in one project or another with K3 SYSPRO. Finbarr McNamee, in his role as Group IT Manager is certainly the Seeker of Value within Westlands Horticulture. He engages with the business and gets to grip with the real business need, helping others find new, smarter and more effective ways of doing things. Finbarr drives the change through the organization in several ways.

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Overcoming Learned Human Behavior

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Last week I was at the supermarket in the very long queue at the “12 items or less” checkout station, when I glanced over at the adjacent self-checkout station. The store had installed it a few months ago but I (and most other shoppers) had never tried it – thinking it looked a bit confusing and not worth the hassle of learning how it worked, perhaps due to fear of not picking up quickly enough on how to use it. But the queue was so much shorter there, so I decided to try it. Although there was a learning curve to understand the process, for example to follow the on-screen instructions and to also get the knack of scanning barcodes properly, it wasn’t as bad as I thought. I’ll definitely use the self-checkout again.

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The journey to success requires teamwork!

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While performing the recent seven day challenge of climbing Mount Kilimanjaro, there was time during the daily six – eight hours of walking to reflect on various subjects of life. On one of these days I was struck by the strong parallels between “Team SYSPRO” and “Team Kili” as we affectionately called it.

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The Rise of the Social Enterprise and its Impact on ERP

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The world of technology is no longer just reserved for ‘techies.’ Consumer technology now spearheads the technologies which businesses later adopt. Clever user interfaces (UI) and good-looking hardware has also resulted in users building emotional bonds with hardware, such as their smartphone or tablet – something which was unheard of not so long ago.

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Future trends in ERP

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The rapid consumerization of technology over the past few years has led enterprises, some kicking and screaming, to incorporate elements of it for their brand strategies and internal processes.

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The Grace of Change

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Change is one of our greatest fears. As human beings we resist it, opting instead for the safety and security of old routine. However as we all know, change is inevitable. Paradoxically, it is also one of mankind’s greatest abilities and strengths. After all, we’ve only survived this long as a species thanks to our ability to adapt.

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